Balisti

Pick-Up & Delivery Service

 Pick-Up & Delivery

For your convenience, we offer multiple forms of Item Procurement; Drop-Off, Delivery & Pick-Up. These services are offered to Polk County, FL Residents ONLY. If you happen to be in Hillsborough, Orange or any surrounding Florida Counties - if you are willing to meet us at our Storage Facility in South Lakeland for Pick-Up/Drop-Off - we are happy to oblige! Please contact us if you are interested in our services prior to booking.

How We Will Procure Items For Wrapping:

  • Ship your items directly to us when ordering from Amazon, Walmart, Target, etc. {Free}

  • Drop your items off to us at a scheduled time - Our Storage Facility is Located in South Lakeland {Free}

  • We will  Pick Up your item(s) from you directly – home pick-up from anywhere in Polk County, FL {$20 per pick-up if multiple pick-ups are needed}

How You Will Receive Your Wrapped Items:

  • Pick-Up From Us – We will schedule a date & time slot for you to meet us at our Storage Facility in South Lakeland. {Free}

  • Delivery – We will deliver to any home in Polk County, FL. We will schedule a time with you and someone MUST BE PRESENT when your item(s) are delivered. We may make exceptions and deliver to you at your place of business if it is easily accessible and if you have 10 or less items. Feel free to contact us with any questions. {$20 per delivery if multiple deliveries are needed}

Policies:

  • Large/Oversized Items. We are happy to assemble, wrap, and accept order shipments/drop-offs of your items for wrapping. However, we are unable to personally transport large or heavy items. If items are over 100 pounds or require a large vehicle to transport, we cannot offer Delivery in this instance. These items can be wrapped, but will need to be picked up from us at our Storage Facility in South Lakeland. Please contact us for any questions or concerns.

  • Shipped Package Security. We understand it’s daunting to ship your gifts directly to a stranger. We’re here to assure you that your items are safe with us. Your items will be shipped to a secure gated residential neighborhood free of porch pirates and weather damage. Within the hour that your package is delivered, your items will be brought inside and confirmed. Once you book with us, we will provide you with the shipping information and you can order your packages online with complete confidence. If there’s any delivery issues, we will be in direct contact with you to ensure your package gets here for wrapping. Once your package arrives we will: Open all items (from outer packaging, packing peanuts, etc), inspect each item for any damages, and then snap some photos for your confirmation and to plan your chosen wrapping strategy. All pre-wrapped and wrapped packages will be kept in a secure, dry, climate controlled and smoke-free environment until you are ready to receive them. We do not take any responsibility for if your items are damaged in-transit. If your items arrive from the manufacturer damaged, we will contact you immediately to decide what steps to take for returns/exchanges/etc. If your items are damaged while in our possession, we will discuss with you for the best possible outcome which may include replacement or refund. When picking up your wrapped gifts, you will also receive all original shipping materials (item packaging, fitted styrofoam, cardboard boxes, etc) as well as any paper receipts included with your items.